It’s November of 2022 and once again I hear a newer team member ask:

I’m helping a customer do this nuanced, slightly complex thing with a known feature - is it possible?

Some say no, some say kind-of, but sure enough one member posts the perfect gist from their personal GH repo that solves the challenge and documents the caveats. Not only have we time again agreed this is valuable to centralize internally, but aligning with our company values, I urged the team to expose it externally as well. This knowledge benefits everyone!

The power of CircleCI is nearly unlimited, but a bit of direction and experience is sometimes key to truly accelerate value.

The ‘Field Engineering’ team is not an official team but the collection of multiple customer facing engineering roles. We are engineers working in the field with teams like yours across companies alike and not. We solve the gap left by the classic “80/20” rule, tailored to individual customers, built on trusted concepts and proven patterns.

<biased>You should.</biased>

It’s very likely you already do. If you’re unsure about your enablement services, including access to field engineering services, please reach out to your accoun manager or contact us - sales@circleci.com. Working directly with our Customer Success teams is truly the best way to accelerate oucomes that achieve success for your business goals.

Please see the F.A.Q. captured on our homepage.

Great! We’re around. We’d encourage you to start with your account team, as we can make sure your teams are enabled with all you need to succeed.